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Delivery information

All our products are so beautifully wrapped and sealed by our amazing duchesses team!

Watches delivery and returns:

We want to make your shopping experience the best experience and for that put in our first priority all our watches are sold and sent through FBA by amazon

Fulfillment by Amazon (FBA) is a service amazon offers sellers that lets them store their products in Amazon's fulfillment centers, and they directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping in the US.

 

For free returns details please click here

 

Jewelry’s delivery and returns:

All orders over and equal to $200 qualify for free Delivery. $20 shipping cost for all orders under $200.

After your payment is verified, it may take up to 24 hours to process and ship your order.

Delivery takes 7 to 10 (seven- ten) working days for US addresses.

For information on international shipping please contact us on support@theduchesses.com

Let us know your exact address and we’ll make sure you’ll receive all the details you need for your coming delivery. 

Returns

If for any reason you would like to return a product, no problem! Feel free to do that for any/all products you have purchased directly from our website within 30 days of receiving the item. 

The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.

Products purchased directly from our website must be returned to our warehouse- for more details please contact us here (don’t forget to mention your order number and full name)  

Kindly note that you may be subject for the shipping expenses in returning this package to us.

Sorry but we do not take responsibility for any items lost during the return shipping. 

XOXO

The Duchesses